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Santa Isabel Hotel Havana, Havana
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Key details
About the Hotel
Baratillo,
Havana,
Cuba,
10100,
Ciudad de La Habana Province
Santa Isabel is a historic hotel in Old Havana, known for its iconic Spanish Colonial architecture and rich heritage. Located adjacent to the popular Plaza de Armas, it serves as a gateway to the vibrant culture and history of the city. The hotel features a unique blend of modern amenities while preserving original historical details. As the longest-running hotel in Cuba, it holds significance both as a lodging choice and a piece of the city’s history.
Location
Situated in the heart of Old Havana, Santa Isabel is steps from major attractions like the National Museum of Fine Arts and Havana Cathedral. The location on a pedestrian mall allows easy exploration on foot, while taxis are readily available for those wishing to venture further. José Martí International Airport is approximately 15.5 miles away.
Rooms
The hotel offers rooms with air conditioning and in-room safes, providing essential comforts for guests. Many rooms retain original features, including arched stone columns and vintage furnishings. Some upgraded rooms feature small sitting areas and balconies overlooking Plaza de Armas. The decor ranges from modest in the rooms to lavish in shared spaces, reflecting the hotel's historical significance.
Eat & Drink
Restaurante El Condado provides an a la carte menu for both lunch and dinner, reflecting refined gourmet offerings. The dining area includes an intimate indoor space and a spacious outdoor terrace with views of the central courtyard. The patio bar is a popular spot for relaxation, offering Wi-Fi access and a selection of cocktails amidst a charming atmosphere.
Leisure & Business
Facilities include a kids' club and public Internet access, catering to various guest needs. The hotel boasts a beautiful patio with a stone fountain, ideal for leisurely visits. A panoramic terrace offers views over Havana and contributes to the tranquil ambiance of the property.
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Getting around
A list of all available modes of transport
City Center
Havana
2.3
mi
Airports
Jose Marti International (HAV)
12.7
mi
Juan Gualberto Gomez International (VRA)
75.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
The room was impeccably clean, and it truly made my stay much more enjoyable.view full review
Excellent Shower!
The shower pressure was amazing, providing a refreshing experience after a long day.view full review
Relaxing Spa Day
The spa facilities were outstanding, especially the steam room which was soothing and well-maintained.view full review
Delicious Breakfast!
The breakfast buffet offered a fantastic variety, and everything tasted fresh and flavorful.view full review
Great Kitchen Setup
The kitchenette was well-equipped, making it so easy to prepare meals during my stay.view full review
Cozy Living Space
The living area was beautifully decorated and very comfortable for relaxing after a busy day.view full review
Awesome Pool!
The pool was at a perfect temperature, making it a pleasure to swim and unwind.view full review
Great Meeting Space
The meeting room was equipped with excellent technology, making presentations seamless and effective.view full review
General
Wi-Fi
Parking
Safe deposit box
24-hour reception
24-hour security
Elevator
Services
24-hour room service
Car rental
Laundry
Stores/Commercial services
Bell staff/Porter
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Business
Fax/Photocopying
Room features
Air conditioning
In-room safe
Media
Television
Telephone
Show more
Location
Baratillo,
Havana,
Cuba,
10100,
Ciudad de La Habana Province
Map view
Baratillo,
Havana,
Cuba,
10100,
Ciudad de La Habana Province
City landmarks
La Habana Vieja One block from the Armas Plaza
Old Havana
3200 ft
Square
Old Square
2200 ft
Museums
Museum of the Revolution
4000 ft
Havana
Fortress of San Carlos de la Cabana
1.9
mi
Museums
National Museum of Fine Arts
3500 ft
Castle
Castillo San Salvador de la Punta
4100 ft
Public Building
El Capitolio
4400 ft
Museums
Museo Nacional de Bellas Artes de La Habana
3800 ft
Square
Plaza del Cristo
3600 ft
Parks
Paseo del Prado
4600 ft
Broadway Theatre
Great Theatre of Havana
4100 ft
Church
Iglesia del Santo Angel Custodio
2500 ft
Gallery
El Ojo del Ciclon
2600 ft
Casa Blanca
Christ of Havana
1.5
mi
Parque Morro
El Morro
2.4
mi
Nearby
Square
Plaza de la Catedral
1500 ft
Tacon Street
Plaza de Armas
400 ft
Museums
Castillo de la Real Fuerza
500 ft
Church
Havana Cathedral
1500 ft
Museums
Palacio De Los Capitanes Generales
600 ft
cnr Mercaderes & Obrapía
Statue of Simon Bolivar
900 ft
Empedrado No 207
Bodeguita del medio
1700 ft
Obrapia Street 108C Between Oficios Street and Mercaderes Street
La Marca
700 ft
Museums
Museo del Ron Havana Club
2000 ft
Museums
Museum of Colonial Art
1000 ft
Square
Plaza de San Francisco
1400 ft
Finca Vigia Km. 12 1/2
Museo Hemingway Finca Vigia
1600 ft
Obispo
Calle Obispo
400 ft
Museums
Museum of the City
500 ft
Restaurants
Nao Bar Paladar
200 ft
Obispo No 1 e/San Pedro y Baratillo
La Mina
400 ft
Calle Obispo #109 Between Oficios and Mercaderes
Dona Eutimia
1500 ft
Callejon del Chorro # 60-C Plaza de la Catedral
Paladar Los Mercaderes
1300 ft
207 Calle Mercaderes
La Giraldilla Restaurante & Tapas Bar
800 ft
Calle Tacon # 16 E/ Oreilly y Empedrado
Ambos Mundos Hotel Restaurante
800 ft
Obispo No.153 Esq. a Mercaderes La Habana Vieja
Vuelta Abajo
900 ft
Calle Mercaderes 202
La Torre de Marfil
1000 ft
Mercaderes No 111 btwn Obispo & Obrapía
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
beautiful view
convenient location
limited dining options
pricey dining
8.2/10
Great
Rooms
8.7
Location
9.4
Service
8.4
Dining
7.5
Guest reviews
8.2/10
based on 14 review
0.0
0.0/10based on 0 review
Deborah
United Kingdom,
May
2024
7.8/10
The hotel had tall ceilings, comfortable furnishings, and terrific beds, making for a cozy stay. The service was charming and helpful, reflecting the classic Havana charm and warmth. The location was perfect for exploring Old Havana, but the dining experience was somewhat lacking in variety. Overall, a pleasant stay with a few minor drawbacks.
Rooms
8.0
The rooms were cozy with tall ceilings, comfortable furnishings, and terrific beds.
Service
9.0
The service was charming and helpful, embodying the classic Havana hospitality.
Location
9.0
The location was perfect for exploring Old Havana, offering a true Cuban experience.
Dining
6.0
The dining experience was okay but could have had more variety in the offerings.
Facilities
7.0
The hotel offered adequate facilities to enhance the stay.
Andrew
United Kingdom,
May
2024
8.2/10
The hotel had a tall ceiling with comfortable furnishings and terrific beds, onto the landing. The rooms are cozy and have everything you need, making for a comfortable stay. The location is perfect on one of the most beautiful public squares, and the service was amiable in the classic Havana pose. The dining experience was super with a half-decent double espresso and ample choice of fruit and breads. Overall, a lovely stay with minor room for improvement in dining options.
Rooms
8.0
The rooms had a tall ceiling with comfortable furnishings and terrific beds, onto the landing. Cozy and well-equipped.
Service
9.0
The service was amiable in the classic Havana pose, creating a welcoming atmosphere.
Location
9.0
The location is perfect on one of the most beautiful public squares, ideal for exploring Old Havana.
Dining
8.0
The dining experience was super with a half-decent double espresso and ample choice of fruit and breads.
Facilities
7.0
The hotel provides all necessary facilities for a comfortable stay.
Clive
United Kingdom,
May
2024
8.4/10
I had the pleasure of staying at this hotel which offers a mix of great advantages and a few downsides. The rooms are spacious with a balcony showcasing a stunning sea view and overlooking a charming square below, equipped with comfortable furnishings and fantastic beds. The majority of rooms have tall ceilings, enhancing the overall comfort. The service was delightful, with polite and helpful staff, embodying the classic Havana hospitality. The location is perfect, allowing easy access to everything in Habana, especially perfect for starting the day right in Old Havana. The dining experience was satisfactory, offering a decent selection of fruit, bread, and a half decent double espresso. While the facilities were good, especially the availability of car hire and 24-hour room service, the dining options left room for improvement.
Rooms
9.0
The rooms are spacious with beautiful sea views from the balcony, and the majority have tall ceilings, comfortable furnishings, and terrific beds.
Service
8.0
The staff was charming, helpful, and provided good breakfast service, in line with other hotels in Cuba.
Location
10.0
The hotel's location is perfect, situated in Old Havana on one of the most beautiful public squares, allowing for constant exploration of interesting Old Havana.
Dining
7.0
The dining experience was satisfactory, with a decent selection of fruit, bread, and a half decent double espresso.
Facilities
8.0
The facilities are good, offering car hire, 24-hour room service, and other amenities.
Fred
United States of America,
March
2024
8.4/10
I had a lovely stay at the hotel. The rooms were just ok but had comfortable furnishings and terrific beds, with a cozy atmosphere and everything I needed. The balcony offered a beautiful sea view and overlooked a charming square below. The service was charming and helpful, very much in line with what I expected from a Cuban hotel. The location was perfect in Old Havana, within walking distance of everything you could want to explore. The dining experience was super, with a decent double espresso and a good selection of fruit and bread. The facilities were also great, meeting all my needs during my stay.
Rooms
8.0
The rooms were cozy with comfortable furnishings, and the beds were terrific. The balcony had a beautiful sea view and looked out onto a charming square below.
Service
8.0
The staff were amiable and helpful in the classic Havana pose, making my stay pleasant.
Location
9.0
The location was perfect in Old Havana, allowing for easy exploration of the area's attractions and restaurants.
Dining
8.0
The dining experience was super with a half decent double espresso and a good variety of fruit and bread.
Facilities
9.0
The facilities provided met all my needs and added to the comfort of my stay.
Cyril
United Kingdom,
February
2024
7.6/10
The hotel is perfectly situated in one of the most beautiful public squares, ideal for constant exploration of interesting Old Havana. The rooms are cozy and have everything you need, with comfortable furnishings and terrific beds, although some may feel they are old. The service was charming and helpful, in line with other hotels in Cuba. The location is bustling and within walking distance of numerous attractions and restaurants. The dining experience was ok, with decent options but could be improved. The facilities are brilliantly located and provide various amenities.
Rooms
8.0
The rooms are bright and have everything you need, with comfortable furnishings and terrific beds.
Service
7.0
The service was charming and helpful, similar to other hotels in Cuba.
Location
9.0
The location is perfect on one of the most beautiful public squares, ideal for constant exploration of interesting Old Havana.
Dining
6.0
The dining was okay, with decent options available.
Facilities
8.0
The facilities are brilliantly located and offer a variety of services.
David
United Kingdom,
January
2024
9.4/10
I simply adored my stay at this hotel! The rooms were spacious, clean, and had a breathtaking balcony overlooking the sea and a charming square below. The majority of the rooms were just perfect with their tall ceilings, comfy furnishings, and dreamy beds. The location was superb, allowing easy access to everything in Habana. The service was top-notch with a mix of helpful and lovely staff. Dining was a delightful experience with a variety of fruit and bread options for a super meal. A real gem in the heart of the city!
Rooms
10.0
The rooms were big and perfect, with a tall ceiling, comfortable furnishings, terrific beds, and a balcony with a beautiful sea view.
Service
9.0
The service was impeccable with charming and helpful staff.
Location
10.0
The location was perfect on one of the most beautiful public squares, making it a great starting point to explore Habana.
Dining
9.0
Dining was a super experience with a half decent double espresso and a generous choice of fruit and bread.
Facilities
9.0
The facilities were top-notch, catering to all needs with a touch of luxury.
Ernest
United States of America,
December
2023
9.0/10
My stay at the hotel was fantastic! The rooms were spacious and modern, with tall ceilings and comfortable furnishings. The beds were terrific, and the balcony offered a beautiful sea view and overlooked a charming square below. The cleanliness was impeccable. The service was charming and helpful, reflecting the classic Havana hospitality. The location was perfect, within walking distance of the historical sites of Havana and offering a stunning view of one of the most beautiful public squares. The dining experience was super, with a variety of fruit and bread options. The facilities were top-notch, providing everything I needed for a comfortable stay.
Rooms
9.0
The rooms were huge, very clean, and provided a beautiful sea view from the balcony onto the landing.
Service
9.0
The staff were charming and helpful, making me feel welcome and at home.
Location
10.0
The location was perfect, within walking distance of all the attractions in Habana and offering a picturesque view of the square below.
Dining
8.0
The dining experience was delightful, with a good variety of options including a half-decent double espresso and plenty of fruit and bread choices.
Facilities
9.0
The hotel provided excellent facilities, making my stay convenient and enjoyable.
Ben
United States of America,
December
2023
9.0/10
I had a delightful stay at this hotel. The rooms were bright, clean, and very comfortable with terrific beds. The service was exceptional, just like they guarded it like the Crown Jewels. The location was perfect for exploring Old Havana, right in the heart of all the history. The dining experience was super with a great selection of food and beverages. The facilities offered everything I needed for a fantastic stay.
Rooms
9.0
The rooms were huge and very clean, with comfortable furnishings and terrific beds.
Service
9.0
The amiable staff made me feel like I was in classic Havana, always charming and helpful.
Location
10.0
The location is ideal for constant exploration of interesting Old Havana, within walking distance of a lot of the history of Havana.
Dining
8.0
The dining experience was fantastic, with a half decent double espresso and ample choices of fruit and breads.
Facilities
9.0
The facilities were top-notch, offering all the amenities I needed.
Hugh
United Kingdom,
November
2023
9.2/10
I absolutely loved my stay at this hotel! The rooms were perfect with a balcony offering a beautiful sea view and overlooking a charming square below. The tall ceilings, comfortable furnishings, and terrific beds made my stay extremely cozy and relaxing. The rooms were bright and immaculately clean, creating a wonderful atmosphere that I greatly enjoyed. The service was top-notch, with the staff being incredibly polite and helpful throughout my stay. Although they were a bit loud at times, their attentiveness and helpfulness truly stood out. The location couldn't have been more perfect, situated within walking distance of everything in Habana. The hotel's setting on one of the most beautiful public squares in Old Havana truly added to the charm. The dining experience was delightful, offering a variety of Mediterranean dishes that satisfied my taste buds. The facilities were well-equipped and maintained, adding to the overall luxurious feel of the hotel.
Rooms
10.0
The rooms were perfect, with a balcony providing a beautiful sea view and overlooking a charming square below. The tall ceilings, comfortable furnishings, and terrific beds made my stay extremely comfortable and enjoyable.
Service
9.0
The service was excellent, with the staff being very polite and helpful. Despite being a bit loud at times, their attentiveness made my stay pleasant.
Location
10.0
The location was perfect, within walking distance of everything in Habana. Situated on one of the most beautiful public squares in Old Havana, the hotel's setting was truly idyllic.
Dining
8.0
The dining experience was super, offering a great selection of Mediterranean dishes that I thoroughly enjoyed.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable and luxurious stay.
Mark
United States of America,
November
2023
8.6/10
I had a pleasant stay at this hotel. The rooms were spacious and had everything I needed, but some were just average. The service was charming and helpful, and the location was perfect in Old Havana. The dining experience was good, with a decent choice of food, but a bit lacking in some areas. Overall, a comfortable and convenient option.
Rooms
8.0
The rooms were big and had a tall ceiling, with comfortable furnishings and terrific beds.
Service
9.0
The service was charming and helpful, and the staff guarded it like the Crown Jewels.
Location
9.0
The location was great, in Old Havana, within walking distance of lots of attractions and restaurants.
Dining
8.0
The dining was super with a half decent double espresso and ample choice of fruit and breads.
Facilities
9.0
The facilities were great and helpful, offering car hire, 24-hour room service, bell staff/porter, shops/commercial services, and laundry.
Richard
United Kingdom,
October
2023
8.4/10
The hotel offers spacious rooms with beautiful sea views and a convenient location in Old Havana. The staff is lovely and helpful, but the dining experience could use some improvement. The facilities are modern and well-maintained, providing good value for money.
Rooms
9.0
My room was big with a balcony overlooking the sea and a charming square below. The tall ceilings and comfortable furnishings made my stay very enjoyable.
Service
8.0
The staff was helpful and lovely, just like the Crown Jewels! They were polite and always ready to assist with any requests.
Location
9.0
The hotel's location is perfect, right in the midst of Old Havana on one of the main squares. It's ideal for exploring the city on foot.
Dining
7.0
The dining experience was good, with a nice selection of fruit and bread at breakfast. However, there could have been more variety in the offerings.
Facilities
9.0
The facilities were top-notch, offering everything I needed for a comfortable stay. The hotel provides excellent value for the amenities provided.
beautiful view
limited dining options
Alf
United Kingdom,
October
2023
8.0/10
The hotel had just okay rooms with a balcony offering a beautiful sea view and overlooking a lovely square after climbing some stairs, which was perfect. The service was charming and helpful though breakfast was similar to other hotels in Cuba. The location was great, situated in Old Havana within walking distance of many attractions and restaurants while not being a place to revisit soon. The dining experience was considered super with decent espresso and a good variety of fruit and bread. Overall, it was a mixed experience with positives and negatives.
Rooms
8.0
The rooms had a balcony with a beautiful sea view and down to a beautiful square below. They were perfect.
Service
8.0
The service was charming and helpful, with polite and helpful staff.
Location
9.0
The hotel was great, in Old Havana, perfect on one of the most beautiful public squares, and within walking distance of a lot of the history of Havana.
Dining
8.0
The dining experience was super with a half decent double espresso and ample choice of fruit and breads.
Facilities
7.0
The hotel offered various facilities and amenities for a comfortable stay.
Herbert
United Kingdom,
September
2023
8.2/10
The hotel had huge and very clean rooms that were cozy, bright, and equipped with everything you need. The tall ceilings, comfortable furnishings, and terrific beds added to the experience. The service was a mix of charm and efficiency, although there were instances of unfriendliness. The location was ideal, within walking distance of many of Havana's historical sites and set in a bustling area. The dining options were satisfactory, offering a decent selection of food. The facilities were well-kept and contributed to a pleasant stay.
Rooms
9.0
The rooms were huge, very clean, and cozy, with everything you need. The tall ceilings, comfortable furnishings, and terrific beds were impressive, creating a bright atmosphere.
Service
8.0
The service was a mix of charm and efficiency, with some staff guarding it like the Crown Jewels, yet there were moments of unfriendliness and loud conversations among employees.
Location
9.0
The location was perfect, set on one of the most beautiful public squares in a bustling area, and within walking distance of many historical sites in Havana.
Dining
7.0
The dining experience was satisfactory, with decent choices of food, making it an acceptable option for a meal.
Facilities
8.0
The facilities were well-kept and contributed to a pleasant stay, enhancing the overall experience at the hotel.
Muriel
United Kingdom,
July
2023
8.2/10
The hotel rooms are clean with comfortable furnishings, boasting terrific beds and balconies with beautiful sea views down to the lovely square below. The service is charming and helpful, with a good breakfast offering typical of hotels in Cuba. The location is perfect, situated in the midst of Old Havana on one of the most beautiful public squares. The dining experience varies from superb with ample choices to somewhat lacking in quality. The facilities are overall satisfactory with some room for improvement.
Rooms
9.0
The rooms are perfect, offering a clean and comfortable stay with fantastic sea views and balcony.
Service
8.0
The service was amiable with staff being charming and helpful.
Location
10.0
The location is perfect, right in the heart of Old Havana on one of the most beautiful public squares.
Dining
7.0
The dining experience ranges from super with ample choices to slightly lacking in quality at times.
Facilities
7.0
The facilities are decent, offering the basics without any standout features.